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Terms of Service

Last updated: Sept 30, 2025

By submitting payment and using our services, you (“Client”) automatically agree to the following Terms of Service (“Agreement”).

1. What You Get

  • Professional Website: We’ll build your services business website using our SEO-optimized template, customized for your business. Up to 10 template designs are included (additional templates available for a fee). You may create unlimited pages with these templates.
  • Copy Updates & Technical Support: Unlimited requests for copy changes within the existing template design are included. Technical support is also provided.
  • Easy-to-Use Editor Access: If you prefer to do copy edits yourself, login to our secure editor to make the following changes:
    • Edit text, photos, links, and data
    • Add unlimited new pages using the existing page templates
    • Publish changes are your leisure
  • We Manage The Admin: We back the security and technical back-end directly including all hosting, technical updates, backups, and design-level changes.

2. Payment Options

All fees are in USD and charged to your credit card. We have two payment options:

  • Monthly Plan: $199/month for 24 months, plus a one-time $499 setup fee.
  • Buyout: $3,999 one-time fee (save 16%) plus a one-time $499 setup fee. The discounted buyout must be chosen at the start of the term. Buyouts later in the term are available only at the full remaining monthly balance.

3. After the Term, Buyouts, or Cancellation

After the Term or Buyout Completion (24 months):

  • If you’re on a 24 month term and it has completed OR you bought out your term and the 24 months has completed, you have 3 options:

$199/mo: We’ll continue to provide unlimited copy updates, site hosting, and security.

$99/mo: We’ll provide the hosting and security updates, you provide the copy updates.

No cost: We’ll transfer the site to your own hosting provider with no further support.

  • If no option is selected within 30 days of the term ending, the default is $199/month ongoing.
  • Options 1 and 2 continue on a month-to-month basis after the term ends and can be changed at any time with 30 days advanced written notice.

Cancellations:

  • During the 24-month term, cancellation requires payment of the remaining months at $199/month. Cancellation takes effect only once written notice and payment have been received. After cancellation, we will transfer the site to your account. If you have not completed your part of the transfer within 30 days, the site will be deleted.
  • Non payment of cancellations will result in breach of contract and we reserve the right to pursue all legal remedies available.

4. Support & Communication

  • How to Send Requests: Submit support tickets via our website or email. Multiple tickets may be submitted, but we process one at a time for quality.
  • What’s Not Covered: New template designs, third-party software, unrelated websites, or functionality not included in your original build. These will be quoted separately.
  • Provider Discretion: One Week Websites reserves the right to determine what fits the scope and parameters of the support tickets system. Any requests found to exceed the scope of support will be discussed with the client and presented with alternatives or options.

5. Client Responsibilities

  • You are solely responsible for the accuracy, completeness, legality, and honesty of the content you provide and publish.
  • You must provide text, images, and other content unless otherwise agreed.
  • You must comply with all applicable laws and regulations.

6. Ownership & Rights

  • We retain ownership of the website while we host it, regardless of payment option.
  • Full ownership transfers to you only if the site is transferred to your own hosting.
  • All intellectual property you provide (text, logos, images) remains yours.

7. Disclaimers

  • Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to fitness for a particular purpose or non-infringement.
  • We make no guarantees regarding:
    • The accuracy or reliability of your content,
    • The honesty or results of your business operations,
    • Business outcomes, revenue, or performance from your website.

8. Indemnity

You agree to defend, indemnify, and hold harmless us, including our directors, officers, employees, contractors, and agents, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from or related to:

  • Your content, products, or services;
  • Any claims brought by third parties against your business;
  • Your violation of laws or regulations;
  • Your use or misuse of our Services.

In the event of such a claim, you shall be solely responsible for all costs of defense, settlement, and enforcement, including any damages awarded and all reasonable legal fees and expenses we incur. We reserve the right, at our sole discretion, to assume control of the defense of any matter subject to indemnification, in which case you will cooperate fully and remain responsible for all associated costs.

9. Limitation of Liability

Our total liability to you for any claim shall not exceed the total fees you have paid to us in the 12 months preceding the claim.We are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost revenue, or data loss.

10. Termination

  • We may terminate immediately if you breach these Terms, fail to pay, engage in unlawful activity, or otherwise misuse our Services.
  • In the event of a breach by you, we reserve the right to pursue all legal and equitable remedies available, including seeking damages in court. You agree that you will be solely responsible for all costs, expenses, and legal fees incurred by us in enforcing our rights and recovering any amounts owed or damages suffered as a result of your breach.
  • Upon termination, all outstanding fees become immediately due and payable, and access to the hosted site may be suspended or permanently disabled until obligations are satisfied.

11. Force Majeure

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, internet or hosting outages, cyberattacks, power failures, or pandemics. If such an event occurs, obligations will be suspended for the duration of the disruption, and we will make reasonable efforts to resume Services as soon as possible.

12. Governing Law

This Agreement is governed by the laws of British Columbia, Canada, and the federal laws of Canada applicable therein. Disputes shall be resolved exclusively in the courts of British Columbia.

13. Entire Agreement

These Terms, together with any order, invoice, or payment form, constitute the entire agreement between us and you, and supersede all prior agreements or understandings. No amendment is binding unless in writing and agreed by both parties.